Introduction

ShopTech is the service side of your Shopify store. It adds the things Shopify POS has no place for: work orders, a customer repair tracker, special orders, a supplier catalog, purchasing, stocktakes, and printing.

It is built on top of Shopify, not beside it. Your products, customers, inventory, and locations stay in Shopify, and every sale is rung up in Shopify POS. ShopTech keeps only the service-side records: work orders, special orders, purchase orders, stocktakes, staff and PINs, and text-message consent.

The pieces

Where	What it’s for
ShopTech app at go.shoptech.app	The main app for the counter and the bench. Runs in a browser on iPad, phone, or desktop.
Shopify POS tiles	Check out work orders, take deposits, and start work orders or special orders from the register.
ShopTech in Shopify admin	Plan and billing, which locations are enabled, and a couple of shop-wide settings.
Customer portal	The page a customer opens from a text to follow their repair and message the shop. No app or login.
Print client	An optional Mac or Windows app that prints tags, receipts, and labels silently.

Where to start

1. Install ShopTech from the Shopify App Store and finish the setup guide in Shopify admin.
2. Set up your first device, create the owner PIN, and run through first-run setup.
3. Add the POS tiles to the smart grid on each register.
4. Add your staff and their PINs.
5. Write your first work order.