Set up your first device
The ShopTech app lives at go.shoptech.app. On a phone or tablet, add it to the home screen when the app offers, so it opens full screen.
Connect the device
Section titled “Connect the device”The quickest way in is Open ShopTech on the ShopTech Home page in your Shopify admin. It opens the app in a new tab already signed in, so the first thing you see is the Create your PIN screen. If you’re doing this on the computer you installed from, that’s it.
To start on a different device instead, such as the tablet at the counter:
- Open go.shoptech.app. On the Connect this device to your Shopify store screen, type your store name in Shopify store. The
.myshopify.compart is filled in for you. - Choose Connect with Shopify and approve in Shopify.
Either way, the first person through is the owner. Create a 4 to 6 digit PIN and confirm it. A PIN is each person’s key to ShopTech on any of the shop’s devices; there are no passwords.
Only the first device connects this way. Every other device is paired with a code from a device that’s already set up.
Choose a location
Section titled “Choose a location”If your store has more than one active Shopify location, the device asks which one it is operating from. Work orders, purchase orders, special orders, and stocktakes made on this device belong to that location. Shops with a single location skip this screen.
You can change it later in Settings → Shops → Current shop, or from the Operating from chip on the dashboard.
First-run setup
Section titled “First-run setup”The first admin to sign in sees a short setup wizard. Only the first step is required; Skip for now is available on the rest, and everything can be changed later in Settings.
- Labor & products. ShopTech needs one Shopify product type that means labor. If you don’t sell labor in Shopify yet, choose set up “Service” for me and you’re done in one tap. Otherwise pick the product type you already use, or name one of your own. Either way ShopTech offers starter services like a basic tune-up and flat repair with prices you can edit; adding them is optional.
- Your team. Add staff by first name, last name, and role, and set a PIN for each. See Staff and roles.
- Work orders. Optionally import open work orders from a CSV. Download the template, fill it in, and choose the location to import to.
- Suppliers. Connect the distributors you buy from. See Suppliers.
- You’re all set. Choose Go to ShopTech.
Unlocking and locking
Section titled “Unlocking and locking”Every staff member has their own PIN and it works on any of the shop’s devices. Type it on the lock screen to unlock. The device locks itself after 15 minutes idle and whenever the app goes to the background; both are adjustable in Settings → General → Auto-Lock. On the dashboard, the lock icon locks the device right away.
Locking discards anything you haven’t saved.
- Add the ShopTech tiles to Shopify POS on each register. Nothing reaches the till until you do.
- Write your first work order, then check it out at the register.
- Choose how tags and receipts print. Until you do, they use the device’s own print dialog.
- Add a second device by pairing it with a code.